If you would like to lodge a complaint for material aired on Hobart Radio International you have a right to contact us. Go to the contact page, please note emails and letters only accepted. All other means of contact such as via msn or myspace will not be accepted. If a person does make contact in an informal way they will be asked to either email or write to us. Please note we have to keep copies of all complaints adhering the privacy act and codes for narrowcast radio stations. If you do not receive a reply by email please send a letter. If no reply by 60 days from when you sent the letter you may refer your complaint to the Australian Media and Communication Authority. You may also refer your complaint if unhappy with our response.

Hobart Radio International "will collect, use, disclose and store subscribers’ personal information in accordance with the Privacy Act 1988 and the National Privacy principles, as set out in Schedule 3 of the Privacy Act 1988 as amended." (ASTRA codes of practise 2007.)

We do keep personal data from QSL/Reception Reports. We keep your name, email address and postal address as is on archived Reception Reports received. We like to remember the history of this station. All efforts are made to protect all archived files from being intercepted from a third party. Your privacy is important and no other individual or organisation may ever touch it.

You have the right to access your information we have archived from a Reception Report, we are happy to resend a Reception Report in case you have lost it as well.

"1.1 The content of program material and advertisements delivered on narrowcast services will be consistent with standards acceptable to the relevant specific audiences involved. 1.2 Narrowcasters will present accurate and fair news and current affairs programs, and

where practicable, will ensure that:

(a) factual material will be clearly distinguished from commentary, analysis or simulations; and

(b) news or events are not simulated in a way that misleads or alarms the audience.

1.3 Narrowcasters will not broadcast programs which are likely to incite or perpetuate hatred against or gratuitously vilify any person or group on the basis of ethnicity, nationality, race, gender, sexual preference, transgender status, HIV/AIDS status, religion, age, colour or disability. A narrowcaster may not broadcast a program which is likely in all the circumstances to seriously offend the cultural sensitivity of Aboriginal and Torres Strait Islander people or culturally and linguistically diverse communities in Australia.

1.4 Narrowcasters will not broadcast programs that:

(a) are designed to induce a hypnotic state in the audience; or

(b) use the process known as "subliminal perception" or any other technique that attempts to convey information by broadcasting messages below or near the threshold of normal awareness.

1.5 A narrowcaster must not broadcast the words of an identifiable person unless:

(a) that person has been informed in advance or is aware that the words may be

broadcast; or

(b) in the case of words which have been recorded without the knowledge of the person, that person has subsequently, but prior to the broadcast, indicated

consent to the broadcast of the words.

1.6 A narrowcaster will not breach clause 1.2(b), 1.3, 1.4(a) or 1.4(c) if a program includes

matter said or done reasonably and in good faith:

(a) in broadcasting an artistic work including comedy and satire;

(b) in the course of any broadcast or statement, discussion or debate made or held for an academic, artistic or scientific purpose or any other identifiable

public interest purpose;

(c) in broadcasting a fair report of, or a fair comment on, any event or matter of identifiable public interest." (ASTRA Codes of Practice 2007.)